FAQ

SUPPORT TOPICS

MY ORDER.png
SHIPPING.png

GENERAL INFORMATION

SHOP ONLINE

EMAIL US

 

RETURNS

We at Crynx have a passion for creating cruelty-free makeup and skincare products that bring the glow back to your complexion! Helping you achieve this is always our top priority.

 

We accept returns from www.crynx.com within 7 days of purchase for unopened or gently-used items. Please email our team at info@crynx.com to obtain a step-by-step instruction on how to return your items. As we are always striving to improve your experience with Crynx, please provide our team with a reason for your return.

To be eligible for a return, your product(s) must be unused, in the same condition that you received it, and in the original packaging.

 

Please note that free gifts, promotional items, significantly-used products, incomplete sets, shipping fees or items purchased through other platforms cannot be returned.

Crynx will cover the cost of returning your damaged goods. We will refund the original form of payment within 48 to 72 hours of receiving your return.

© 2020 Crynx Group, All Rights Reserved.