RETURNS

We at Crynx have a passion for creating cruelty-free makeup and skincare products that bring the glow back to your complexion! Helping you achieve this is always our top priority.

We accept returns from www.crynx.com within 7 days of purchase for unopened or gently-used items. Please email our team at info@crynx.com to obtain a step-by-step instruction on how to return your items. As we are always striving to improve your experience with Crynx, please provide our team with a reason for your return.

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To be eligible for a return, your product(s) must be unused, in the same condition that you received it, and in the original packaging.

Please note that free gifts, promotional items, significantly-used products, incomplete sets, shipping fees or items purchased through other platforms cannot be returned.

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Crynx will cover the cost of returning your damaged goods. We will refund the original form of payment within 48 to 72 hours of receiving your return.