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FAQ

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GENERAL INFORMATION

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SHOP ONLINE

EMAIL US

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SHIPPING

SHIPPING SERVICE OPTIONS AND DELIVERY TIMES

Crynx International Online orders are shipped and delivered on Monday to Friday, excluding major public holidays. All orders are subject to authorization, only authorized orders will be processed and shipped.

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Below are the shipping service options and delivery times available for your Crynx Online package. Please select the option that best suits your delivery needs during Checkout.

SHIPMENTS TO WITHIN MALAYSIA

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
     

  • Most orders shipped via Standard Service are delivered within 3 - 5 business days (West Malaysia) and 3 -7 business days (East Malaysia) from the order's ship date.

SHIPMENTS TO TAIWAN

  • Place your orders at https://crynx.tw
     

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
     

  • Most orders shipped via Standard Service are delivered within 3 - 5 business days.

SHIPMENTS TO UNITED KINGDOM

  • Place your orders at https://crynx.co.uk
     

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
     

  • Most orders shipped via Standard Service are delivered within 3 - 5 business days.

SHIPMENTS TO OTHER COUNTRY

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
     

  • Most orders shipped via Standard Service are delivered within 14 - 30 business days from the order's ship date.

SHIPMENTS RULES AND RESTRICTIONS

  • Orders are shipped on Monday to Friday, excluding public holidays.
     

  • Orders cannot be shipped to P.O. Box addresses.
     

  • All orders require a signature upon delivery. If you are not there to sign for your order, we will delivery for second attempt.
     

  • If both deliveries failed (1st and 2nd attempt), the order will be cancelled.

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