1. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION BY CRYNX
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
2. USE OF PERSONALLY IDENTIFIABLE INFORMATION BY CRYNX
a. Opt-In Communications
You opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by Crynx and third parties to create and deliver to you our newsletters, surveys or other communications containing product information, cosmetics tips or promotions ("Opt-In Communications"). If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications. If you do opt-in and later decide that you would no longer like to receive these communications, see Section 13 (Choice/Opt Out) below.
b. Communications To Serve You
If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Crynx offers its customers.
3. DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION FOR THIRD PARTY MARKETING
The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient.
4. DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION
a. Fraud Protection And Compliance With Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service Providers
c. Special Events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.
d. Business Transfers
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.
5. COOKIES AND IP ADDRESSES
A cookie is a piece of data that enables us to track and target your preferences. We may place a "cookie" on your computer's hard drive so we can recognise you as a return user and personalise your experience and your use of our Site. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may be limited in the use of some of the features. We may also use IP addresses to analyse trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
We are continuously working to make your experience on our Site better. To this end, we use a service called Google Analytics to assist us in better understanding your use of our Site. Google Analytics will place cookies on your computer to collect information on our behalf that will show us how you come to our site and how you use and navigate our Site. All information collected on our behalf through this service is kept in strict confidence.
6. PIXEL TAGS AND TRACKING TECHNOLOGY
When you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
7. USE OF AGGREGATE INFORMATION
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.
8. CHILDREN UNDER 13
We take special steps to safeguard the privacy of children. If you are under 13 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13.
Using third party applications such as Facebook, Twitter, YouTube, Myspace and Pinterest may result in your information being collected and shared. Crynx does not have control on how your information is used by third party applications. Please visit the third party applications to view their privacy policies and if you wish to have your information kept private.
We implement various security measures in accordance with industry standards and best practices to protect the security of your personal information both online and offline. If you have any questions about security at the Site, please contact us.
11. NOTIFICATION OF CHANGES
12. UPDATING YOUR INFORMATION
If you are a registered user, you can review, change or correct your personal information at any time by signing in and clicking the "account dashboard" link in the upper left corner. You may request that we deactivate your account by emailing us.
You may opt-out of receiving future Opt-In Communications from the Site by doing the following:
- edit your registered account
- click the "unsubscribe" link at the bottom of any email you receive from us
- or by emailing us.
We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site's privacy practices, please contact us.